Effective August 15, 2026 · Version 2026-08-15
Ready-made apparel, made-to-order custom work and barber services are treated differently because they are different things. Nothing on this page limits rights that consumer protection law gives you where that law requires otherwise.
1.Ready-made apparel
Unworn, unwashed, undamaged stock apparel with tags attached may be returned within 14 days of delivery or pickup.
The customer covers return shipping for change-of-mind returns on non-personalized items.
No restocking fee applies.
Approved refunds go back to the original payment method through Stripe.
2.Personalized and custom-printed products
Personalized and custom-printed items, DTF transfers and gang sheets are made to order and are not returnable except for defects or errors caused by Limitless Visions Studio.
Custom items are produced from the artwork, sizes and placements you submitted and approved, so they cannot be resold. If we made the mistake — wrong size printed, wrong garment, misprint, print defect — we fix it. See "Defective or wrong items" below.
3.DTF transfers and gang sheets
Transfers and gang sheets are printed to your layout and are not returnable once produced. Defective transfers (for example, ink flaking on arrival, or a printing error on our side) are covered by the remedy process below. Results caused by pressing equipment, garment choice or technique are covered by the DTF Transfer Terms.
4.Barber services and deposits
Deposits hold your chair time. Deposits are applied to your service total and are refundable only when you cancel before the cancellation cutoff.
Cancellation cutoff: 24 hours before your appointment. Missing an appointment without notice, or arriving after the grace period, may forfeit any deposit and may require prepayment for future bookings.
A completed haircut is a performed service and is not refundable, but if you are not happy with the result, contact us within 48 hours and we will do our best to make it right.
5.Sale and final-sale items
Items clearly marked "final sale" or "clearance" at the time of purchase are not eligible for change-of-mind returns. They are still covered if they arrive defective or are not what you ordered.
6.Defective or wrong items
Tell us within 7 days of delivery or pickup and include your order number and clear photos of the issue.
- Email us with the order number and photos.
- We review and respond with a remedy — reprint, replacement, or refund.
- If a return shipment is needed, we arrange it. Limitless Visions Studio covers return shipping when the item is defective, misprinted, or not what you ordered.
You are not charged twice for a mistake we made.
7.How to start a return
Email us with your order number and what you would like to happen:
You can look up your order any time on the Order Status page.
8.Your statutory rights
Where consumer protection law gives you a remedy that is broader than this policy, that law controls. We do not apply a blanket "no refunds under any circumstances" rule.
Questions about this policy?
Email us and include your order number if you have one.
Tucson, Arizona — a mailing address is not published at this time.
These policies describe how we operate. They are not legal advice and do not by themselves guarantee compliance with every law that may apply to you.